Privacy Policy
Effective Date: November 2025
Company: Agent Yard Duty LLC (“Agent Yard Duty,” “we,” “our,” or “us”)
Location: Ashland, Oregon – Serving Jackson County
Website: [www.agentyardduty.com]
1. Introduction
This Privacy Policy explains how Agent Yard Duty collects, uses, and protects your personal information when you use our website, services, or communication channels (including SMS, email, and phone).
By using our services, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
A. Information You Provide Directly:
Name, address, phone number, and email address.
Payment details when subscribing or booking services.
Notes or instructions related to your property or pets.
B. Information Collected Automatically:
Browser type, device information, IP address, and pages visited on our website.
Interaction data from our text messages or email communications (e.g., when you open or click links).
C. Information from Third Parties:
We may receive limited information from third-party service providers that help us process payments, schedule services, or deliver communications.
3. How We Use Your Information
We use your personal information to:
Provide and manage pet waste removal services.
Schedule visits, send reminders, and process payments.
Communicate updates, promotions, and service-related notices.
Improve our website, services, and customer experience.
Comply with legal obligations and prevent fraudulent activity.
4. SMS & Email Communication
By providing your phone number and/or email address, you consent to receive:
Appointment confirmations and reminders.
Service notifications and updates.
Occasional marketing messages or special offers.
Message and data rates may apply.
You can opt out of promotional messages at any time by replying STOP to an SMS or clicking “unsubscribe” in an email.
Service notifications are essential and may continue as long as you are an active customer.
5. Payment Information
Payments are securely processed through trusted third-party providers.
We do not store full credit card numbers or banking details on our servers.
6. Data Protection
We take reasonable technical and organizational measures to safeguard your personal information against loss, theft, misuse, or unauthorized access.
However, no data transmission over the internet is 100% secure, and you acknowledge this risk when providing information online.
7. Sharing of Information
Agent Yard Duty does not sell or rent your personal data.
We may share limited information only with:
Payment processors for billing purposes.
Technology partners (such as scheduling and messaging platforms) to deliver services.
Legal authorities when required by law.
All third-party partners are contractually obligated to protect your information in compliance with applicable privacy laws.
8. Data Retention
We retain your information only as long as necessary to provide services, comply with legal requirements, and maintain business records. You may request deletion of your data at any time (see Section 10).
9. Cookies & Tracking
Our website may use cookies or similar technologies to improve site performance and user experience.
You can manage cookie preferences in your browser settings.
10. Your Rights
You have the right to:
Access and review the information we hold about you.
Request corrections or updates.
Request deletion of your data, unless required by law to retain it.
To exercise any of these rights, contact us at [email protected].
11. Updates to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Continued use of our services indicates acceptance of any changes.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Agent Yard Duty
Ashland, Oregon
📞 1-541-305-7222
🌐 www.agentyardduty.com